Privacy Policy
This is the privacy policy for ANATFi, an online ROSCA platform that allows users to create and join rotating savings and credit associations with other users. ANATFi is located in Toronto, Ontario, Canada and operates under the laws of Canada.
ANATFi respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, share and safeguard your personal information when you use our website and services.
What information do we collect?
We collect information that you provide to us when you register for an account, create or join a ROSCA, make or receive payments, contact us or participate in surveys or promotions. This information may include your name, email address, phone number, bank account details, credit card information, ROSCA preferences and feedback.
We also collect information that is automatically generated when you use our website and services, such as your IP address, browser type, device type, operating system, access times, pages viewed, cookies and other tracking technologies. We use this information to improve our website and services, analyze user behavior, prevent fraud and enhance security.
How do we use your information?
We use your information for the following purposes:
- To provide you with our website and services and enable you to create and join ROSCAs with other users.
- To process your payments and transactions and send you confirmations and receipts.
- To communicate with you about your account, ROSCAs, payments, updates, offers and promotions.
- To respond to your inquiries, requests and feedback.
- To monitor and improve our website and services and develop new features and functionalities.
- To comply with legal obligations and enforce our terms of service and policies.
How do we share your information?
We do not sell or rent your personal information to third parties. We may share your information with the following parties:
- Other users: When you create or join a ROSCA, we share your name, email address, phone number and payment details with other users who are part of the same ROSCA. This is necessary for the functioning of the ROSCA and to facilitate communication and trust among members. You should not share any sensitive or confidential information with other users that you do not want them to know or use.
- Service providers: We may use third-party service providers to perform certain functions on our behalf, such as hosting our website, processing payments, sending emails, conducting surveys or providing customer service. We only share your information with these service providers to the extent necessary for them to perform their services for us. They are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Law enforcement and regulators: We may disclose your information to law enforcement authorities, regulators or other government agencies if we believe it is necessary to comply with a legal obligation or request, protect our rights or property, prevent or investigate fraud or illegal activity, or protect the safety or security of our users or the public.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration or destruction. We use encryption technology to secure your data in transit and at rest. We also limit access to your information to our employees and service providers who need it to perform their duties. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account password and notifying us immediately if you suspect any unauthorized activity on your account.
How do we use cookies and other tracking technologies?
Cookies are small files that are stored on your device when you visit a website. They help us recognize you as a user and remember your preferences and settings. We use cookies for various purposes, such as:
- To enable certain features and functionalities of our website and services.
- To improve our website performance and user experience.
- To analyze user behavior and trends.
- To deliver relevant advertising and promotions.
You can manage your cookie preferences through your browser settings. However, if you disable or reject cookies, some features and functionalities of our website and services may not work properly.
We may also use other tracking technologies such as web beacons, pixels or tags to collect information about your online activity. These technologies help us measure the effectiveness of our marketing campaigns and optimize our website content.
How can you access and update your information?
You can access and update your personal information by logging into your account on our website. You can also request us to correct or delete any inaccurate or incomplete information by contacting us at support@anatfi.com. We will respond to your request within a reasonable time frame.
How long do we keep your information?
We keep your information for as long as necessary to provide you with our website and services, comply with our legal obligations, resolve disputes and enforce our agreements. When we no longer need your information, we will delete or anonymize it in accordance with our data retention policy and applicable laws.
How do we handle children's privacy?
Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at support@anatfi.com.
How do we update our privacy policy?
We may update our privacy policy from time to time to reflect changes in our practices, technologies or laws. We will notify you of any material changes by posting the updated policy on our website and sending you an email. Your continued use of our website and services after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review our privacy policy periodically to stay informed about how we collect, use and share your personal information.
How can you contact us?
If you have any questions or concerns about our privacy policy or practices, please contact us at:
ANATFi
80 Corporate Drive, Suite 311,
Toronto Ontario M1H 3G5
support@anatfi.com
+16477007796